Terms and Conditions of Use dino99 Platform

1 Acceptance of Terms

By registering, accessing, or using any part of the dino99 platform — whether via the website, mobile app, or any other device — you expressly agree to be bound by these Terms and Conditions in their entirety.

If you do not agree with any part of these terms, you are not permitted to use the dino99 platform. Continued use of this platform following any amendment to these terms will be considered your acceptance of those changes.

Dino99 reserves the right to update or modify these terms at any time with appropriate notice. Notification of changes will be prominently displayed on the website or sent to you via your registered communication channel.

2 User Eligibility

To use the dino99 platform, you must meet all of the following eligibility requirements at all times:

• Be at least 18 years old or have reached the legal age for online gaming activities in your jurisdiction, whichever is higher.
• Be located in a geographic region where the use of the dino99 platform is not prohibited or restricted by local law.
• Is not currently on any self-exclusion list or play ban imposed by any relevant authority.
• Register and use the account in your own name, not on behalf of another person.
• Has never been previously banned from using the dino99 platform or any related platform.

3 Account Registration & Security

Each user is only permitted to hold one (1) account active on the dino99 platform. Multiple account registrations by a single individual are strictly prohibited and may result in the closure of all associated accounts and forfeiture of any balances or bonuses.

During registration, you are required to provide truthful, accurate, and complete information including your full name, date of birth, email address, and phone number. This information will be used for identity verification (KYC), which must be completed before your first withdrawal is processed.

• You are fully responsible for keeping your account password confidential.
• Do not share your login details with anyone, including family members.
• Enable two-factor authentication (2FA) for stronger account security.
• Notify the dino99 support team immediately if you suspect your account has been accessed without authorization.
• Dino99 will never ask for your password through any communication channel.

Dino99 reserves the right to request identity verification documents at any time as part of its ongoing KYC process. Failure to provide the required documents within the specified timeframe may result in temporary account suspension until verification is completed.

4 Deposit & Withdrawal

Dino99 supports a variety of popular payment methods in Malaysia including FPX, direct bank transfer, Touch 'n Go eWallet, Boost, and GrabPay. All deposits are credited to your account instantly once payment is confirmed by the payment provider.

• Minimum and maximum deposit limits vary by payment method and can be viewed on the Deposit page.
• All deposited funds must originate from a legitimate source in your own name.
• Withdrawals are processed within the stated timeframe once KYC verification is complete and any wagering requirements (if applicable) have been met.
• Withdrawals will be credited to the same payment method used for your deposit, or to a verified bank account in your name.
• Dino99 reserves the right to request additional verification for withdrawal requests exceeding a certain value.

5 Bonus & Promotions

Dino99 offers a variety of bonuses and promotions for both new and existing players. Each bonus is subject to wagering requirements and specific terms stated on the relevant promotions page. These terms must be read and understood before accepting any bonus.

• The welcome bonus is only available to players making their first deposit.
• Wagering requirements must be met before bonus funds can be converted to withdrawable cash.
• Bonuses are non-transferable between accounts and carry no cash value until wagering requirements are fulfilled.
• Dino99 reserves the right to cancel bonuses if there are signs of fraud, promotional abuse, or breach of terms.
• Using multiple accounts to claim bonuses is strictly prohibited and will result in forfeiture of all bonuses and potential account closure.
• All promotions have an expiry date and must be used within the specified period.

The wagering requirements displayed on the promotions page are final. If there is any confusion, please contact our support team before accepting any bonus.

6 Game Rules

All games available on the dino99 platform are governed by their respective game rules, which are accessible directly from the Game Lobby. Players are responsible for understanding the rules of each game before playing.

• All game outcomes generated by the RNG system are final and cannot be disputed without solid technical grounds.
• In the event of a technical disruption during gameplay, dino99 will use system records to determine a fair outcome.
• Minimum and maximum betting limits vary by game type and are clearly displayed before the game begins.
• Dino99 reserves the right to void or suspend any bet suspected of involving fraud or exploitation of system bugs.
• The use of automated software (bots), unauthorized tools, or any method that provides an unfair advantage is prohibited.

7 User Conduct

Dino99 expects all users to behave respectfully and responsibly while using the platform. The following conduct is strictly prohibited and may result in actions including warnings, suspension, or account closure:

• Use of abusive language, threats, or harassment toward other players or dino99 staff.
• Any form of fraud including the use of stolen credit cards, false information, or account hacking.
• Collusion between players to manipulate game outcomes, particularly in poker or live games.
• Attempting to exploit bugs or system vulnerabilities for unfair gain.
• Any money laundering or financing of illegal activities through the dino99 platform.
• Account registration using a false identity or another person's identity.

Dino99 cooperates fully with relevant authorities in any investigation related to illegal activity or fraud. All transaction records and gaming activity logs are retained and can be submitted upon request.

8 Account Closure & Suspension

You may close your dino99 account at any time by contacting our support team. Before closure, ensure all bonus wagering requirements have been met and any eligible balance has been withdrawn.

Dino99 reserves the right to suspend or close any user's account without prior notice under the following circumstances:

• Violation of any section of these Terms and Conditions.
• Suspected or confirmed fraudulent activity or dishonest conduct.
• Failure to complete the KYC verification process within the specified timeframe.
• Request by relevant authorities or law enforcement agencies.
• Accounts that remain inactive for a specified period are subject to dino99's inactive account policy.

9 Liability Limits

The dino99 platform is provided "as is" and dino99 makes no warranty that the platform will always be free from interruptions, errors, or technical bugs. dino99 will make every effort to resolve any technical issues promptly.

• Dino99 is not liable for any losses resulting from internet disruptions, device failures, or technical issues beyond our control.
• Dino99's maximum total liability to any user is limited to the actual deposit amount made by that user in the 30 days preceding the claim.
• Dino99 is not liable for any indirect, incidental, or consequential losses arising from the use of the platform.

10 Terms Amendment & Applicable Law

Dino99 reserves the right to modify, add, or remove any section of these Terms and Conditions at any time. Any material changes will be communicated to registered users via email or an in-platform notice at least seven (7) days before the changes take effect.

Continued use of the dino99 platform after any amendment takes effect constitutes your acceptance of the revised terms. If you do not agree with the changes, you must stop using the platform and close your account.

These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or in connection with these terms shall first be resolved through mutual negotiation before formal proceedings are initiated.