At dino99, player privacy is more than a formal document — it is a genuine commitment. We understand that your trust is the foundation of our relationship. This policy clearly explains how we collect, use, store, and protect your personal information at all times.
We don't just talk about privacy. Every measure below is actively implemented to keep your personal data safe under dino99's care.
All personal information you provide — including your name, IC number, email address, and financial details — is encrypted using 256-bit SSL technology. This data cannot be read by any unauthorized party, even in the event of an intrusion attempt.
Your data is stored on servers protected by layered firewalls and active intrusion detection systems (IDS). Database access is restricted to designated personnel with strict, regularly audited permissions.
A role-based access control (RBAC) system ensures that only staff who genuinely need your information can access it. All access to user data is logged and can be audited at any time to ensure no misuse occurs.
Dino99 has never and will never sell, rent, or trade your personal data to advertisers, data brokers, or any third party for commercial purposes. Your information belongs solely to you.
We retain your personal data only for as long as necessary for the stated purposes or as required by law. Once your account is closed and the mandatory retention period has expired, your data will be securely deleted from our systems.
Dino99 operates in accordance with the provisions of the Malaysian Personal Data Protection Act 2010 (PDPA). All collection and processing of your personal data is carried out with lawful consent, a clear purpose, and adequate safeguards.
Dino99 collects various types of personal information from you during the registration process, your use of the platform, and when you contact our support team. The following are the main categories of information we collect:
Personal Identity Information: Full name, date of birth, identification card or passport number, gender, and nationality. This information is required to fulfil KYC (Know Your Customer) requirements and ensure our platform is not used by ineligible individuals.
Contact Information: Email address, phone number, and residential address. We use this information for account-related communications, security notices, and customer support.
Financial Information: Bank account details, e-wallet account numbers, and deposit and withdrawal transaction records. We do not store full credit or debit card numbers — payment information is processed through PCI-DSS certified payment processors.
Platform Usage Information: Login records, IP addresses, device types, operating systems, web browsers, and gaming activity. This data helps us detect suspicious activity and improve the user experience.
The personal information we collect is used responsibly and solely for the following purposes:
Dino99 has never used your personal data for purposes unrelated to the operation of the platform, except with your explicit consent or as required by law.
Dino99 takes a strictly limited approach to sharing your personal information. We only share your data in the following situations:
All third parties we work with are bound by strict data confidentiality agreements. They are only permitted to use your information for specific purposes and are not allowed to share your data with any other party without our consent.
The dino99 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. Below are the types of cookies we use:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality. For non-essential cookies, you can decline or delete them without affecting your account security.
Dino99 continuously invests in the latest security infrastructure to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and dino99 policy, you have the following rights regarding your personal data:
To exercise any of the above rights, please contact our privacy team by email at [email protected] or via the platform's live chat. We will process your request within 30 business days.
Dino99 is an online gaming platform exclusively for adults aged 18 and above. We do not knowingly collect, store, or process any personal information from individuals under the age of 18.
If you believe your minor child has registered an account on the dino99 platform, please contact us immediately at [email protected]. We will take immediate action to close the account in question and delete all associated data without delay.
In certain situations, your personal data may be transferred to, stored in, or processed in countries outside Malaysia — primarily for cloud infrastructure and technology services that support dino99 platform operations.
Every international data transfer we carry out is protected by the following mechanisms:
We make every effort to store Malaysian user data within Malaysia or in regions with equivalent data protection standards, and will ensure data transfers occur only when strictly necessary.
The dino99 platform may contain links or integrations with third-party service providers such as payment processors and game providers. When you access these third-party services, their own privacy policies will apply.
Dino99 is not responsible for the privacy practices or content of third-party websites or services. We encourage you to read the privacy policy of each third-party service provider before providing them with any personal information.
Dino99 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or product improvements. Any material changes will be communicated to you through:
The "Updated" date at the top of this page always reflects the most recent amendment date of this Privacy Policy. Continued use of the dino99 platform after the effective date of any amendment will be considered your acceptance of the updated policy.
If you do not agree with any changes to this Privacy Policy, you should stop using the dino99 platform and close your account. For any questions about this policy or how we handle your personal data, please contact our team at [email protected].
Dino99 believes your personal data belongs to you. We provide easy tools and channels for you to manage your own privacy.
Request a complete copy of all personal data we hold about you within 30 business days. We will provide it in a readable format.
If any of your personal information is inaccurate or out of date, contact us and we will update it promptly upon identity verification.
Request deletion of your personal data when it is no longer required, subject to mandatory retention requirements under Malaysian law.
Opt out of promotional communications at any time with a single request to our support team. No complicated back-and-forth required.
Receive your personal data in a structured, machine-readable format for transfer to any service provider of your choice.
Our privacy team is available 24/7 via live chat or email at [email protected] for any enquiries related to your personal data.
With a transparent privacy policy and the highest level of data protection, you can focus entirely on your favourite games at dino99. Register an account today and experience a platform that truly puts your security first.